Frequently Asked Question(s)

From JVideoDirect Documentation

Ajax menu jump to a new window on click

This is a classic javascript conflict.
jVideoDirect uses jquery component wide. We tried very hard to have both mootools and jquery living together in a site.

There are two typical ways to produce this conflict.
1. template used is using mootools
Simply toggle Load "jQuery.noConflict" should resolve the issue.

2. 2 or more different version of jquery library is loaded.
Please only load 1 copy of jquery library.

Upload button no response

It should just be another javascript issue.
see above for solution.

joomSEF does not work

1. check if you have checked "joomsef" at backend -> integration -> SEF system.

2. Ensure you have installed jvideodirect's joomSEF plugin.

3. If you are using joomSEF paid version, goto joomsef backend -> "Manage Extensions" -> click "jVideoDirect SEF" under "SEF Extensions" column -> choose "variable filtering" -> select Don't SEF variable at "URLs that fail the variable filter test".