Common installation errors

From JVideoDirect Documentation

Below are the possible errors that may occur during installation reported by users.

Contents 1 Error! Could Not Find a Joomla! XML setup file in this package 2 Creating Storage Directory Structure - Failed 3 There was an error uploading this file to the server 4 JFolder::files: Path does not point to a valid folder or the folder has been deleted

Error! Could Not Find a Joomla! XML setup file in this package

1. You need to verify that the package name is correct.
   • All jVideoDirect package ended with 1 set of ".zip" only. we have users reported that they have downloaded package with 2 set of ".zip" on Windows Vista machine.
     
   • For example: Rename package.zip.zip to package.zip
2. Goto Joomla backend -> Help -> Directory Permissions
   • Make sure Temp Directory ($tmp_path) is writable.
3. You may need to use Install from Directory method in Joomla Extensions Tool to install jVideoDirect.

Creating Storage Directory Structure - Failed

1. The directory and it's sub-directories are created in the previous installation and permission are correctly set.
   • Please ignore this failure.
2. It is failed due to incorrect permission for joomla root.
   • This is likely that JFTP is enabled but FTP credentials are not given.

This process can be processed again during the operation in Check Up tool.

There was an error uploading this file to the server

1. You should be using Microsoft Vista. A user had reported that when the component is download from our site using MS Vista machine, ".zip" has been appended as suffix. As a result there are two ".zip" in the filename. To solve this issue, simply edit the filename so that it only read one set of .zip or
2. upload_max_filesize parameter in php.ini . Try change it to anything greater than 3M, then restart apache.
3. You may need to use Install from Directory method in Joomla Extensions Tool to install jVideoDirect.

JFolder::files: Path does not point to a valid folder or the folder has been deleted

1. see Error! Could Not Find a Joomla! XML setup file in this package